speaking caller id,easy free web cam,quality web space,talking clock deluxe,uk speaking clock,web hosting,web spaceWelcome to UK Software, MsAgent software developers, customer software design and all other web/software needs

Welcome to UK Software, the home of

Easy Web Cam, UK Speaking Clock, Whos Calling, Speaking Email Deluxe..

 

PRODUCTS

 Easy Web Cam

 UK Speaking Clock

 X10 Controller

 Speaking Email Deluxe

 Whos Calling (callerID)

 ShutUP (automation)
 My ScreenCam
 

PURCHASE

 Buy UK Speaking Clock

 Buy Speaking Email

 Buy X10 Controller

 Buy EasyWebCam

 Buy Whos Calling

 

MISCELLANEOUS

 Technical support
 Get new unlocking code
 Customer comments
 Email/Contact us
 Refunds/returns
 Jobs@ UK software
 

ADVERTISEMENTS

 
 

Who's Calling - Frequently asked questions.

To get more detailed help with Who's Calling, click on the who's calling interface (main window) and then press the 'F1' key on your keyboard

 

Q: When I am online, Who's calling does not receive caller ID data. How can I fix this.

Answer: Who's Calling does not work whilst your modem is in use with another program. At the time of writing this, NO MODEMS can do what you are suggesting. When you are connected to the Internet via your modem, then your modem can't do anything else. So no, you can't get Caller ID whilst on line if you are connecting with your Caller ID modem.

Click here to go back to the top


Q: My modem is a Caller ID modem, my modem is a VOICE modem  and I do subscribe to my Telephone companies caller ID service, but I don't get any caller ID info when a call comes in using the Who's Calling software, why?

Answer:   Telephone companies send Caller ID information across the phone line in a variety of formats. This means that system designed to work with one format may work with one telephone company but will fail to work with another.

Click here to go back to the top


Q: How can I tell whether my modem is set up correctly with my computer?

Answer, this isn't an easy thing to do. You are obviously having trouble getting caller ID information or getting any kind of use from Who's Calling if you are reading this section.

1] If your modem is detecting incoming calls, but isn't showing any caller ID info for the callers, then read on. If your modem isn't working full stop with Who's Calling, then read the next section.

First of all, click here to read all about the Caller ID side of things. If you have done the test described in that section and the Caller ID DID work, then please email UK Software and tell them what's happening. If you did the test, but the Caller ID didn't work, then it seems your modem just won't work with your Telco's Caller ID service. Maybe you should consider an upgrade to a new compatible modem.

2] If your modem just won't work with Who's Calling, then you should try the following.

Go to the web site of your modem manufacturer. Locate the latest drivers on that site for your particular modem and download them. Now follow the instructions which come with the new drivers on how to install them. When you have installed the new drivers, you will need to RE SELECT your modem in the settings area of Who's Calling.

If you still can't get Caller ID information, or even use the modem with Who's Calling, them unfortunately there isn't much more that you can do.

Maybe you should consider a modem upgrade to a newer and better modem.

Click here to go back to the top


Q: Which modems do you recommend to use with Who's Calling?

We don't have a great amount of knowledge of compatibility, but will recommend the modem which we know do work with Who's Calling.

As a general rule when selecting a modem to work with Who's Calling, you should make sure it's modern, with VOICE support and fully 100% TAPI compliant. Make sure its either an ISA or EXTERNAL model, steer away from PCI or RISER CARDS as they are cut down versions of full modems and very rarely have Caller ID capabilities. (Although they perform very well for everyday Internet use and some VOICE functions).

Tried and tested modems.

Hayes Accura 56, ISA or External models only.

Pace 56 Voice ISA or External models.

US Robotics Message modems and possibly other External or ISA models.

Any other modem that EXPLICITLY says that it supports the Caller ID services OF YOUR COUNTRY.

An important this to remember is that even though a modem says it supports CALLER ID, this doesn't necessarily mean it supports your countries Caller ID format. Read the box carefully and call the manufacturer if you are unsure.

Click here to go back to the top


Q: Does Who's Calling support Caller ID for my country?

A: Caller ID doesn't need to know where you live, it will work in ANY country. It completely depends on whether YOUR MODEM will support the caller ID service of your country. Most modems support Caller ID for the USA and Canada. For other countries, make sure your modem is specifically designed to work with your countries Caller ID service. If in doubt, call the modem manufacturer and ask them before you buy it.

Click here to go back to the top


Q: Do I have to pay a monthly subscription for Whos Calling

A: NO, You pay once and once only, then Whos Calling is yours to used for as many years as you like. You even get free updates when they are released.

Click here to go back to the top


Q: Does Whos Calling work with DSL or ADSL modems?

A: NO, DSL and ADSL modems do not support Caller ID, in fact they aren't like normal modems and don't accept incoming calls etc.

Click here to go back to the top


Q: When I try to add an entry to the Directory from the incoming call list, it fails with an error

A: This could happen if you are using a Rochelle caller ID plug or a modem that reverses the name and number fields. Try going in to settings and then clicking on the 'Settings' tab. Now check (tick) the option 'Swap incoming name and number data'. Now wait for a new call to come in and then try to add it to the directory again.

Click here to go back to the top

 

 




To get technical support for any of our shareware titles, click here

This web site is copyright © 1998 - 2006, UK Software - all rights reserved, All trademarks acknowledged. Copying any of the graphics, style or content, without prior written permission is illegal and will be enforced.

The information on this page is subject to change without notice.