speaking caller id,easy free web cam,quality web space,talking clock deluxe,uk speaking clock,web hosting,web spaceWelcome to UK Software, MsAgent software developers, customer software design and all other web/software needs

Welcome to UK Software, the home of

Easy Web Cam, UK Speaking Clock, Whos Calling, Speaking Email Deluxe..

 

PRODUCTS

 Easy Web Cam
 UK Speaking Clock
 X10 Controller

 Whos Calling (callerID)

 ShutUP (automation)
 My ScreenCam (FREE)
 Do This When Idle
 

PURCHASE

 Buy UK Speaking Clock

 Buy Speaking Email

 Buy X10 Controller

 Buy EasyWebCam

 Buy Whos Calling

 

MISCELLANEOUS

 Technical support
 Get new unlocking code
 Customer comments
 Email/Contact us
 Refunds/returns
 Jobs@ UK software
 

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Who's Calling - Frequently asked questions.

To get more detailed help with Who's Calling, click on the who's calling interface (main window) and then press the 'F1' key on your keyboard


Q: My modem is a Caller ID modem, my modem is a VOICE modem  and I do subscribe to my Telephone companies caller ID service, but I don't get any caller ID info when a call comes in using the Who's Calling software, why?

Answer:   Telephone companies send Caller ID information across the phone line in a variety of formats. This means that system designed to work with one format may work with one telephone company but will fail to work with another.

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Q: How can I tell whether my modem is set up correctly with my computer?

Answer, this isn't an easy thing to do. You are obviously having trouble getting caller ID information or getting any kind of use from Who's Calling if you are reading this section.

1] If your modem is detecting incoming calls, but isn't showing any caller ID info for the callers, then read on. If your modem isn't working full stop with Who's Calling, then read the next section.

First of all, click here to read all about the Caller ID side of things. If you have done the test described in that section and the Caller ID DID work, then please email UK Software and tell them what's happening. If you did the test, but the Caller ID didn't work, then it seems your modem just won't work with your Telco's Caller ID service. Maybe you should consider an upgrade to a new compatible modem.

2] If your modem just won't work with Who's Calling, then you should try the following.

Go to the web site of your modem manufacturer. Locate the latest drivers on that site for your particular modem and download them. Now follow the instructions which come with the new drivers on how to install them. When you have installed the new drivers, you will need to RE SELECT your modem in the settings area of Who's Calling.

If you still can't get Caller ID information, or even use the modem with Who's Calling, them unfortunately there isn't much more that you can do.

Maybe you should consider a modem upgrade to a newer and better modem.

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Q: Which modems do you recommend to use with Who's Calling?

As a general rule when selecting a modem to work with Who's Calling, if you live in the UK, then you have a very very limited choice of modems, however if you're in the USA, then almost all modems will work for you. In the UK, we recommend using a CTI Meteor CallerID plug from here, or there are a lot of reports that some ZOOM modems support UK CallerID.

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Q: Does Who's Calling support Caller ID for my country?

A: Caller ID doesn't need to know where you live, it will work in ANY country. It completely depends on whether YOUR MODEM will support the caller ID service of your country. Most modems support Caller ID for the USA and Canada. For other countries, make sure your modem is specifically designed to work with your countries Caller ID service. If in doubt, call the modem manufacturer and ask them before you buy it.

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Q: Do I have to pay a monthly subscription for Whos Calling

A: NO, You pay once and once only, then Whos Calling is yours to used for as many years as you like. You even get free updates when they are released.

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Q: Does Whos Calling work with DSL or ADSL modems?

A: NO, DSL and ADSL modems do not support Caller ID, in fact they aren't like normal modems and don't accept incoming calls etc.

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Q: When I try to add an entry to the Directory from the incoming call list, it fails with an error

A: This could happen if you are using a Rochelle caller ID plug or a modem that reverses the name and number fields. Try going in to settings and then clicking on the 'Settings' tab. Now check (tick) the option 'Swap incoming name and number data'. Now wait for a new call to come in and then try to add it to the directory again.

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To get technical support for any of our shareware titles, click here

This web site is copyright © 1998 - 2006, UK Software - all rights reserved, All trademarks acknowledged. Copying any of the graphics, style or content, without prior written permission is illegal and will be enforced.

The information on this page is subject to change without notice.

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